(XD) Experience Designer, Snr.

WONGDOODY is a human experience company that is opening doors to new client opportunities and capabilities while ensuring that current clients never outgrow the scope and scale of what we can deliver. We are looking for an Experience Designer (UX/EX/CX) in Sydney or Melbourne to help develop and evolve onboarding, business products and self-service experience within the financial sector.

Requirements

• Very strong UX skill sets and strategic design to build out research and roadmaps for customers and understanding of Finance and Insurance
• Rapid concepting and Interaction Design (i.e. user flows and mapping)
• Overall Experience Design for both short-term and long-term goals
• Practical design for immediate delivery
• Documentation of scenarios and UX flows
• Testing of concepts and flows with bankers and customers
• Stakeholder review/testing of concepts
• Low and Mid-Fidelity Designs
• Prototyping
• End-to-End User flows
• Map out error scenarios
• Map Entry/Exit points for different channels/platforms
• Information Architecture
• Usability testing

Benefits

• remote and flexible working space
• collaboration with international team spanning over various continents
• collaboration with some of the best clients like the Australian Grand Prix, The Australian Ballet, Sydney Symphony Orchestra, etc.