Customer Experience Agent, 2026 New Grad

Join the Future of Commerce with Whatnot! As a Customer Experience Agent, you'll help ensure customers receive their orders quickly and smoothly, and when something doesn't go as planned, you'll be on the front lines making it right.

Requirements

• Bachelor's degree (Graduating in Dec 2025 or by Summer 2026) in any field or equivalent practical experience
• Strong communication skills, you can explain things clearly and compassionately
• A customer-first attitude and a desire to solve problems with ownership

Benefits

• Generous Time off Policy
• Health Insurance options including Medical, Dental, Vision
• Work From Home Support
• Home office setup allowance
• Monthly allowance for cell phone and internet
• Care Benefits
• Monthly allowance for wellness
• Annual allowance towards Childcare
• Lifetime benefit for family planning
• Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally
• Monthly allowance to dogfood the app
• Parental Leave