Westhab is seeking dedicated and motivated individuals to join our Security Department. The Client Care Monitor is responsible for performing a variety of specialized assignments in a homeless shelter and apartment buildings.
Requirements
- Ensure safety and security of clients, staff and property in and around the facility.
- Make hourly rounds throughout entire facility; monitor cameras as assigned for surveillance; Check all doors hourly, including fire exits.
- Interact with and monitor clients/client families; maintain good rapport with clients and encourage clients to comply with facility policy and procedures.
- Intervene to de-escalate potential crisis situations, domestic violence and abuse, document all such situations and interventions.
- Complete logs, incident reports and all other required documentation.
- Make calls to CPS as directed, complete follow up reports.
- Monitor traffic at the front desk; handle switchboard and reception area.
- Provide duties related to fire incident, evacuation of the building when necessary, utilizing Fire procedure.
- Ensure the safety and security of all assigned equipment.
- Perform other tasks as assigned.