Security Guard/Client Care Monitor

Westhab is seeking dedicated and motivated individuals to join our Security Department. The Client Care Monitor is responsible for performing a variety of specialized assignments in a homeless shelter and apartment buildings.

Requirements

• Ensure safety and security of clients, staff and property in and around the facility.
• Make hourly rounds throughout entire facility; monitor cameras as assigned for surveillance; Check all doors hourly, including fire exits.
• Interact with and monitor clients/client families; maintain good rapport with clients and encourage clients to comply with facility policy and procedures.
• Intervene to de-escalate potential crisis situations, domestic violence and abuse, document all such situations and interventions.
• Complete logs, incident reports and all other required documentation.
• Make calls to CPS as directed, complete follow up reports.
• Monitor traffic at the front desk; handle switchboard and reception area.
• Provide duties related to fire incident, evacuation of the building when necessary, utilizing Fire procedure.
• Ensure the safety and security of all assigned equipment.
• Perform other tasks as assigned.