Case Manager

The Case Manager assesses clients’ needs, plans a course of action, links client to services and monitors progress for residents in a homeless shelter. You must assure clients receive appropriate information and referrals to obtain and maintain housing.

Requirements

• Conduct intake and assessment process to orient client to the program and develop individual service plan reflecting assessment needs and goals.
• Meet weekly with client to assist with the achievement of individual service plan goals.
• Coordinate services with Housing Specialist, other staff and external partners
• Provide advocacy for individual clients around entitlements and services.
• Provide crisis intervention, aggressive and supportive counseling to strengthen clients’ ability to make appropriate life decisions.
• Document case management activities in accordance with agency and funding source guidelines and procedures.
• Complete Housing applications (both written and computer generated) for clients based on their individual needs and functioning.
• Achieve monthly placement quota, as assigned.
• Facilitate workshops, groups and escort clients as applicable.
• Attend staff meetings and trainings to enhance skills that are related to job function.
• Must be able to work flexible, alternate schedules which may include evening and weekend shifts.
• Perform other related duties.

Benefits

• See employer website for benefits information