Digital Member Service Representative

The Digital Member Service Representative is responsible for delivering consistent and seamless member service through incoming calls, chats, emails and all other digital channels of communication. The representative performs a wide variety of duties related to all phases of products, services and policies as embodied by Westby Co-op Credit Union.

Requirements

• Previous financial experience desired
• Financial post-secondary education preferred
• Ability to perform basic mathematical calculations accurately
• Ability to manage personal workflow, process transactions, and meet deadlines
• Knowledge and ability to apply current financial service industry standards, laws, and regulations
• Proficient knowledge of the Microsoft Suite (Outlook, Word, Excel, PowerPoint)

Benefits

• 401k Matching
• Generous Paid Time Off