Technical Sales Support (Houston)

Wavetronix is seeking an Applications Specialist to provide technical support and training to customers. The successful candidate will have experience in technical sales, be self-motivated, and have excellent communication skills. The role will involve installation, configuration, and troubleshooting of Wavetronix products, as well as providing technical training and support to customers.

Requirements

• 3+ years in technical sales
• Self-starter
• Ability to execute presentations to large groups
• Ability to travel 50% or more in month
• Master installation and configuration of Wavetronix core products
• Demonstrate and troubleshoot Wavetronix products
• Build positive relationships with customers
• Be self-motivated and enjoy working on and with teams
• Have clear written and verbal communication skills
• Be intrinsically motivated and enjoy working with the customer
• Able to work flexible shifts and to adapt workflow to changing project schedules
• Previous field service experience in traffic signal/ITS cabinets (at least 5 years)
• Provide technical training (typically up to 10 people) on products as needed either in the field or in office
• Give technical presentations
• Review plans and design Wavetronix products into projects
• Conduct technical site surveys
• Provide service and customer support both in the field and over the phone
• Help manage all on site installation/configuration of products
• Diagnose errors or technical problems and determine proper solutions
• Document processes and produce timely and detailed trip reports
• Cooperate with the team and share information across the organization
• Comprehend customer requirements and make appropriate recommendations
• Keep track of current projects and support cases in CRM
• Basic understanding of networking
• Be excited about personal development and eager to engage in development training

Benefits

• Paid Time Off
• 401k Matching
• Retirement Plan