Help shape the future of financing and mobility across borders.
WatuLagos, Lagos State, Nigeria
Posted October 13, 2025
Full Time
About the Company
Watu Credit is an asset financing company dedicated to financial inclusion globally. Through innovative lending services for mobility and connectivity assets, Watu empowers unbanked and underserved individuals, enhancing digital literacy and economic growth. With operations spanning eight countries and a focus on promoting financial literacy and digital adoption, Watu has positively impacted over 8 million people.
Job Description
Watu Africa is a mission-driven company focused on empowering entrepreneurs in the Nigerian market through asset financing services. They offer motorcycles, three-wheelers, and vehicles to ambitious individuals. This role focuses on customer care strategies, team development, and ensuring efficient and effective operations of the contact center, delivering both short-term and strategic objectives.
Requirements
- Passion for the mission to empower entrepreneurs
- 5-7 years of proven experience in a customer service position, in supervisory or managerial roles
- Strong understanding of contact center operations
- Self-motivation, high energy, and prioritization skills
- Strong leadership skills and team development ability
- Excellent communication skills and interpersonal skills
- Ethical and compliant professional with no criminal records
