WAU Student - SGPS Office Assistant (2025-2026)

The Office Assistant will perform various administrative tasks, including answering phone calls, taking messages, and collaborating with other student workers. The ideal candidate will have strong customer service skills, basic computer and IT skills, and be able to work in a fast-paced environment.

Requirements

• Answer phone calls in a professional and cheerful manner
• Communicate clearly and maintain an appropriate speed and tone of voice
• Take accurate and detailed messages
• Collaborate with other student workers to complete office projects and assigned tasks
• Direct upset callers or visitors to the appropriate staff or department for resolution
• Maintain a calm and professional demeanor in challenging or stressful situations
• Exercise good judgment when handling difficult or sensitive interactions
• Utilize basic computer and IT skills to complete daily tasks
• Navigate the university website and internal WAU portal to access or update necessary information