Regional L2 Services Engineer France
Wallbox ChargersParis, Ile-de-France, France
Posted September 23, 2025
Full Time
About the Company
Present in 96 countries, we are dedicated to changing the way the world uses energy through advanced electric vehicle charging and energy management systems.
Job Description
Wallbox is seeking a proactive, hands-on Regional L2 Services Engineer France to ensure operational excellence and maximize partner/installer satisfaction, providing advanced technical support for DC and AC charging solutions across the region.
Requirements
- Minimum 3-5 years in Technical Support (L2/L3), preferably within the EV Charging / e-Mobility industry.
- Proficient in AC/DC power systems, electrical troubleshooting, and reading wiring diagrams.
- Mandatory fluency in English (written and verbal).
- Proven ability to perform Root Cause Analysis (RCA) and provide practical, hands-on solutions.
- Nice to have experience utilizing Salesforce and ticketing systems for rigorous case documentation.
- Willingness and availability for travel within the assigned region for on-site support.
Benefits
- Hybrid work
- Health Insurance and life insurance
- Transport
- Office in WeWork coworking space
- Car discounts & special advantages if you choose an EV