Wallbox is seeking a proactive, hands-on Regional L2 Services Engineer France to ensure operational excellence and maximize partner/installer satisfaction, providing advanced technical support for DC and AC charging solutions across the region.
Requirements
- Minimum 3-5 years in Technical Support (L2/L3), preferably within the EV Charging / e-Mobility industry.
- Proficient in AC/DC power systems, electrical troubleshooting, and reading wiring diagrams.
- Mandatory fluency in English (written and verbal).
- Proven ability to perform Root Cause Analysis (RCA) and provide practical, hands-on solutions.
- Nice to have experience utilizing Salesforce and ticketing systems for rigorous case documentation.
- Willingness and availability for travel within the assigned region for on-site support.
Benefits
- Hybrid work
- Health Insurance and life insurance
- Transport
- Office in WeWork coworking space
- Car discounts & special advantages if you choose an EV