Customer Service Associate - Temporary

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Requirements

• Engages customers and patients by greeting them and offering assistance with products and services.
• Resolves customer issues and answers questions to ensure a positive customer experience.
• Models and shares customer service best practices with all team members.
• Provides customers with courteous, friendly, fast, and efficient service.
• Recommends items for sale to customer and recommends trade-up and/or companion items.
• Registers customer purchases on assigned cash register, collects cash and distributes change as requested;
• Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
• Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise.
• Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves).
• Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
• Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
• Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
• Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Benefits

• 401k Matching
• Tuition Reimbursement
• Retirement Plan
• Generous Paid Time Off
• Health Insurance
• Dental Insurance
• Vision Insurance
• Paid Holidays
• Paid Vacation