As a Broadband Network Technician at Vyve Broadband, you'll maintain, optimize, and repair the infrastructure that powers the internet and TV experience for entire neighborhoods. This role combines advanced field diagnostics with leadership guiding junior techs, restoring service during outages, and proactively maintaining the HFC plant to prevent issues before they start.
Requirements
- Perform advanced troubleshooting and repair of the hybrid fiber-coax (HFC) network, including RF, AC, DC, and optical systems.
- Optimize network performance through node balancing, alignment, and signal calibration.
- Monitor and mitigate signal leakage; ensure full compliance with FCC and local regulations.
- Maintain documentation and perform scheduled maintenance on standby power supplies.
- Lead or mentor lower-tier technicians (BT I–III) on field best practices and customer service.
- Support outage restoration efforts with clear communications to teams and dispatch.
- Maintain and safely operate a company vehicle and equipment.
- Record and submit job logs and documentation using mobile devices or work order systems.
Benefits
- Comprehensive Benefits – Multiple medical, dental, and vision options with 100% preventive care
- Peace of Mind – Company-paid life insurance & disability coverage, with voluntary buy-up options
- 401(k) with Company Match – Save for your future with our competitive retirement plan and employer matching contributions
- Wellness Rewards – Earn up to $500/year just for completing checkups & screenings
- Extra Perks – Pet insurance, identity theft protection, legal assistance, and more
- Support Anytime – Free 24/7 telemedicine & virtual counseling for you and your family
