Client Operations Representative
Viva.comBulgaria
Posted April 23, 2025
Full Time
About the Company
Viva.com, the 1st Tech Bank in Europe for Businesses, revolutionises omnichannel payments acceptance, offers card issuing, loans and deposit accounts. Viva.com is the first to pioneer and holds the top position in the Tap on Any Device technology, enabling payments acceptance on any device or even without a device. Today Viva.com is leading the transition to All-in-One business solutions, powered by its full suite of financial services. To that end, reflecting its holistic approach to business needs, Viva.com has built a dynamic ecosystem featuring over 450 tech partner-innovators in the software and hardware space. Connecting directly to all local payment schemes, alternative payment methods and payment systems across the continent, further strengthens Viva.com’s value proposition. Viva.com envisions to provide businesses a value-driven platform to accelerate the adoption of the latest technology.
Job Description
Viva.com, a leading tech bank in Europe, is revolutionizing omnichannel payment acceptance with a mobile-first solution. They are seeking a Client Operations Representative to actively promote their services to clients and ensure seamless onboarding and ongoing support. The role involves assessing leads, managing merchants, and monitoring performance to drive growth. The role focuses on fostering a collaborative environment to deliver a value-driven platform.
Requirements
- Experience in monitoring and analyzing account performance to drive growth
- Strong interest in technology
- Ability to identify customer technical and commercial requirements
- Fluency in English and Bulgarian
Benefits
- Comprehensive training and ongoing mentorship
- Dynamic and exciting work environment
- Career advancement opportunities
- Competitive compensation package