Patient Engagement & Retention Specialist
Vision GroupKitchener, Ontario, Canada
Posted December 5, 2025
Full Time
About the Company
Vision Group specializes in optimizing revenue generation for small to medium-sized B2B organizations. Through consultative selling and storytelling, they help improve sales performance, shorten cycles, and enhance alignment between sales and marketing. With expertise across industries like software, hardware, and financial services, Vision Group delivers consistent and predictable growth for their clients.
Job Description
Join our team at LASIK MD clinic, an affiliated entity of Vision Group, as a Patient Engagement & Retention Specialist. Work with experts in Ophthalmology and be part of one of Canada's Best Managed Companies.
Requirements
- Patient engagement and retention experience
- Customer service or account management experience
- Proficiency in computer tools such as Outlook, Word, Excel, and EMR systems
- Excellent communication and problem-solving skills
Benefits
- Bonus eligible
- Permanent full-time position
- Free LASIK surgery
- 3 weeks of vacation
- 3 sick days
- 1 wellness day
- Group insurance
- Telemedicine
- RRSP match