IT Ops Analyst

Visier is seeking an IT Ops Analyst with an analytical mindset, elevated communication skills and a passion for problem solving to provide fast and reliable support and service for our internal teams.

Requirements

• Providing Tier 1&2 support via phone or remote control
• Performing centralized administration duties
• Maintaining and documenting system procedures and processes
• Providing follow-up client contact to ensure satisfactory resolution of requests
• Ensuring quality of the incident record prior to resolving the incident

Benefits

• Competitive salary
• Top-tier health and wellness benefits
• Stock options and/or bonus
• Generous paid time off
• Volunteering days
• Extra days over the December holidays