Customer Success Engineer (w/m/d)
Virtual SolutionsMunich, Bavaria, Germany • Berlin, Germany • Dortmund, North Rhine-Westphalia, Germany
Posted March 4, 2026
Full Time
About the Company
Materna Virtual Solution develops solutions for ultra-mobile working on smartphone and tablet - with the highest data sovereignty and security for sensitive information - up to the VS-NfD classification.
Job Description
Your tasks include overseeing and analyzing customers' needs, leading software training, and supporting customers in releasing new features.
Requirements
- Successful completion of an IT study or comparable training
- First experience as a customer success manager
- Practical experience with iOS or Android operating systems
- IT security knowledge (plus)
- Self-reliant and goal-oriented working method
- Excellent customer service and communicative skills
- Prepared for SÜ 2 (Security Check) or higher
- Negotiable German knowledge (C1) and fluent English skills
Benefits
- Additional vacation days
- EGYM Wellpass
- JobRad
- coffee and soft drinks
- fresh fruit
