PCI Compliance Specialist, PDS Program (Polish/English)

VikingCloud is seeking a PCI Compliance Specialist, PDS Program (Polish/English) to join their team. The role involves providing excellent customer service, collaborating with the team, meeting KPIs, and contributing to the growth of the business by recommending and upselling security and compliance products. They emphasize understanding that business value is more important than technology.

Requirements

• Minimum education: High school diploma or equivalent.
• 1+ years of experience in a customer support role, preferably in a call center.
• 1+ years of proven experience in sales, preferably in remote or virtual environments.
• Fluency in Polish, C1 level.
• Fluency in English, C1 level.
• Proficiency in Microsoft Office Suite – Microsoft Word, Excel, Outlook.
• Team player with a positive attitude.
• Attentive listener with clear and confident communication.
• Professional phone presence and soft skills.
• Detail-oriented and able to handle multiple tasks.
• Solid decision-making and problem-solving abilities.
• Available to work flexible shifts.