Customer Service Representative - Lockport, NY

Wright's Corners Animal Care Center is hiring a Customer Service Representative to join their Front Desk team. The role involves assisting clients in person, over the phone, and via email, as well as contributing to a great client experience.

Requirements

• Minimum of 2 years of experience in a client-facing role providing professional customer service
• Excellent verbal and written communication skills
• Superior relationship building skills
• Tech savvy with ability to learn new software and enter data with accuracy and consistency

Benefits

• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account
• 529 Savings Plan
• Tuition Support Program
• Referral bonus program
• Health Insurance
• Supplemental insurance
• Sick Time / Paid Time Off
• Free/discounted lab work for all employee pets
• Pet discounts on services and products
• Pet food discount program