Associate, Payroll Operations

Vestwell is a financial technology company that powers the new savings economy. We're looking for an Associate, Payroll Operations to join our Operations team. The role involves exercising independent judgment on matters of significance that affect payroll accuracy, participant eligibility, deferrals, data integrity, and client outcomes. You will be responsible for independently identifying, investigating, and resolving complex, high-priority issues; evaluating multiple potential courses of action; assessing risk, urgency, and business impact; and determining appropriate remediation and escalation paths.

Requirements

• Strong Excel proficiency (e.g., pivot tables, VLOOKUPs) to analyze data and support operational decision-making
• Comfort working in a start-up environment with autonomy over task execution and prioritization
• Exceptional analytical and detail-oriented aptitude; a high degree of accuracy and sound judgment
• Ability to manage time effectively, balance competing priorities, and meet deadlines with minimal supervision
• Strong verbal and written communication skills to clearly document findings, explain recommendations, and escalate issues appropriately
• Problem-solving skills, including the ability to research, analyze, and apply judgment to determine appropriate next steps or escalation paths
• Bachelor’s degree or equivalent combination of formal education and work experience
• 1 year of relevant experience in Financial Services, Operations, or SaaS industries

Benefits

• Competitive health coverage
• Generous vacation offering
• 401(k) plan
• Hybrid office policy