Customer Service Representative with Portuguese
VerifoneBucharest, Romania
Posted August 18, 2025
Full Time
About the Company
Verifone is the world's leading provider of global electronic payment solutions, offering a comprehensive platform that includes devices, applications, services, and acquiring capabilities. With an open ecosystem of over 2,500 integrations and four decades of payments expertise, Verifone simplifies complex transactions across all channels, enabling growth for merchants, fintech companies, and financial institutions worldwide. Operating in 165 countries and processing $8 billion annually, Verifone's commitment to payment security and mobile digital media ensures that payments are not a barrier but a catalyst for business expansion.
Job Description
Verifone is seeking a Customer Service Representative fluent in Portuguese. This role involves handling customer inquiries through phone and email, managing confidential information, and resolving customer issues with a positive and empathetic approach. The company prioritizes customer satisfaction and offers opportunities for growth and training within a dynamic work environment.
Requirements
- Fluency in Portuguese and English (written and spoken)
- Experience handling a large volume of customer calls and tickets
- Strong customer focus and adaptability
- Exceptional communication and presentation skills
- Highly organized and able to manage multiple priorities
Benefits
- Private medical subscription
- Meal tickets & public transportation support
- Access to Bookster for unlimited reading
- Various gym subscriptions at 50% discount
- Private pension contributions
- Shopping vouchers
