Customer Support Adviser (Norwegian speaking)

We are seeking a skilled and customer-oriented individual to join our team as a Customer Support Adviser, handling customer enquiries, resolving issues, and providing exceptional support and assistance to our valued customers.

Requirements

• Previous experience in a customer support or similar customer-facing role is preferred.
• Must be fluent verbal and written communication skills in Norwegian and English
• Ability to actively listen, empathize, and communicate effectively with customers of varying backgrounds and levels of technical expertise.
• Strong problem-solving and critical-thinking skills, with the ability to analyze situations, identify issues, and provide appropriate solutions.
• Proficiency in using customer support software, CRM systems, and other relevant tools.
• Adaptability and flexibility to work in a fast-paced and dynamic environment, handling multiple tasks simultaneously.
• Strong organizational skills and attention to detail, ensuring accurate documentation and follow-up.
• Ability to work independently as well as collaboratively in a team-oriented environment.
• Availability to work on a flexible schedule, including weekends and holidays if required.
• A positive attitude, patience, and a genuine desire to assist customers.

Benefits

• Competitive salary
• Performance and bonus structure
• 25 days PTO