We are seeking an exceptional and highly motivated Delivery & Client Support Coordinator to join our team in Bogota, Colombia. In this pivotal role, you will be the primary point of support for customers receiving packages, retailers who ship with Veho, and a network of independent contractor drivers.
Requirements
- Exceptional Bilingual Communication
- 2+ years of Customer Support Experience
- Complex Problem-Solving Acumen
- Ticketing System Familiarity
- Fast-Paced Environment Comfort
- Solution-Oriented Mindset
- Process-Oriented & Detail-Minded
- Adaptability & Proactiveness
- Team Player
Benefits
- $7 USD per hour (converted to COP based on current exchange rates)
- 40 hours of work per week
- Various schedules available
- 5 shifts & 2 days off per week