Technical Support Specialist
Vector SecurityUnited States
Posted November 3, 2025
Full Time
About the Company
Vector Security is a leading security integrator with a purpose to make our world more secure, connected, and empowered, one customer at a time.
Job Description
Join our team as a Technical Support Specialist and provide technical support and answers to users' questions, assisting users by troubleshooting problems with computer hardware or software.
Requirements
- High School diploma or equivalent
- 2 - 3 years of relevant technical support experience
- Ability to communicate effectively and professionally to customers
- Ability to manage multiple tasks with great attention to detail
- Proficiency in company-specific software for CRM and scheduling
- Knowledge of Microsoft Office Programs
- Advanced technical ability to understand and explain necessary steps to customers
- Completion of ADC Technician Certification training within 90 days
- Completion of Point Central training to assist MDU customers
Benefits
- Medical, dental, and vision coverage
- Company paid life and AD&D insurance
- Company paid short- and long-term disability
- FSA/HSA Plans
- Voluntary benefit products
- 401k retirement savings plan
- Paid time off for vacation, sick and floating holidays
- Tuition reimbursement