Virtual Social Media Assistant position available with VaVa Virtual Assistants. The successful candidate will manage client relationships, create and execute social media strategies, and provide administrative support. Self-motivation and expertise in social media platforms are required.
Requirements
- Represent VaVa Virtual Assistants in a Positive & Professional Manner
- Demonstrate an exceptional work ethic and a positive attitude in all interactions
- Ensure all communication reflects the company’s values and level of professionalism
- Embrace VaVa values, standards, and contribute to a thriving company culture
- Take Ownership of Client Satisfaction
- Lead and manage client accounts and interactions
- Understand and anticipate client needs while also communicating progress and updates
- Address challenges and problem solve without compromising quality of service
- Demonstrate a commitment to excellence in high-quality work and attention to detail
- Awareness of and adherence to engagement hours, and opportunities or needs to adjust hours for service
- Executing and implementing a social media strategy for Clients
- Managing and creating social media content and graphics
- Excellent knowledge of social media platforms
- Ability to define audiences, the buyer persona approach, grow brand awareness, and increase impressions
- Defining, measuring, and reporting relevant social media KPIs
- Remaining up-to-date with social media best practices and new technologies
- Utilizing social media management tools
- Proficient with graphic design tools and able to utilize web resources to create basic but professional-looking graphics or design elements
- Problem-solving and making last-minute adjustments as needed based on Client preferences
- Providing consistent, grammatically correct, and timely communication to the Client
- Ability to write content in Client and Client company voice
- Successfully managing projects using technology
- Collaborating and presenting effectively with a variety of individuals
- Managing competing priorities
- Using stellar grammar and organization in emails, documents, posts, captions, etc. (all written communication)
- Learning Client’s preferences and providing them with work catered to their preferences
- Other Social Media tasks as requested
Benefits
- Opportunity to work with a remote company and team
- Daily conversation, project collaboration, and all-company virtual gatherings
- Chance to develop expertise and be a trusted advisor to clients
- Collaboration with kind, talented, and driven contractors
