Customer Success Manager, Commercial, West Region

Vanta is hiring a Customer Success Manager to lead post-sales activities for upmarket customers and drive renewal and expansion opportunities.

Requirements

• 4+ years of experience in Customer Success at a SaaS company
• Extensive experience with high-end exposure to C-level executives
• Ability to build strong trusted relationships
• Clear and thoughtful communication skills
• Highly empathetic to customers
• Experience with hitting retention targets and creating happy, healthy customers
• Possess the technical competency to understand Vanta’s software

Benefits

• Industry-competitive salary
• Comprehensive medical, dental, and vision coverage
• 16 weeks fully-paid Parental Leave
• Health & wellness stipend
• Remote workspace, internet, and cellphone stipend
• Commuter benefits
• Family planning benefits
• Matching 401(k) contribution
• Flexible PTO policy
• 11 company-paid holidays