Director, Digital Servicing
VancityVancouver, British Columbia, Canada
Posted December 12, 2025
148000 - 182800 CAD year
Full Time
About the Company
Vancity is a member-owned credit union built on the principles of inclusion and social justice.
Job Description
Vancity is seeking a Director, Digital Servicing to manage the day-to-day operations of its new digital banking platform. The ideal candidate will have extensive experience in digital banking, vendor management skills, and a proven track record of launching and supporting complex client-facing systems.
Requirements
- Bachelor's and/or Master's degree in Computer Science, Information Technology, or a related field.
- Minimum of 10 years of experience in digital banking, with a focus on platform development and deployment.
- Proven experience managing complex vendor relationships and contracts.
- Strong technical background with a deep understanding of digital banking technologies, cybersecurity, and system integration.
- Demonstrated ability to lead and build high-performing teams in a dynamic, fast-paced environment.
- Experience working in Agile environments, with a solid understanding of Agile principles and practices.
Benefits
- Living Wage Employer
- Customizable Benefits
- Generous Vacation
- Extra Stat Holidays
- Immediate Health Coverage
- Defined Benefit Pension