USM Business Systems Inc. is a quickly developing worldwide System Integrator, Software and Product Development, IT Outsourcing and Technology assistance supplier. Seeking a motivated and out-going individual for a Data Manager position within an Information Security Services team.
Requirements
- Prioritize, coordinate and oversee the execution of day-to-day service delivery and data management activities in accordance with established operating procedures and security policies.
- Consult with a wide variety of teams, including client sales, service and implementations, project management, and business and technical support teams to determine their support needs and fulfill support requests.
- Monitor work queues against operating SLAs on a daily basis, and respond to inquiries and support requests.
- Maintain procedural and work flow documentation governing the management and security of cryptographic keys.
- Proactively assess operating procedures and information flows to identify optimization opportunities to improve the accuracy, completeness and timeliness of activities performed.
- Assist with identifying, communicating, researching, evaluating and remediating errors, issues and risks.
- Participate in the evaluation of new technologies and product capabilities, and adapt operating procedures to support selected solutions and services.
- Collect data from a variety of manual and systematic processes, execute data validation processes, and periodically generate and disseminate reporting and metrics.
- Work collaboratively with other team members, and promote a positive work environment.