IT Support Specialist (m/f/d)
UsercentricsCapital City of Prague, Prague, Czechia
Posted February 5, 2026
Full Time
About the Company
Usercentrics delivers a privacy‑led consent and preference management platform that empowers businesses to build trust and transparency across digital channels. Their award‑winning, Google‑certified solution handles 8.8 billion user consents monthly, serving over 2.4 million websites and apps in 195 countries for clients such as Daimler, ING Diba, and Santander. The platform supports web, mobile, and connected‑TV ecosystems, enabling seamless compliance with GDPR, CCPA, LGPD, and emerging regulations like the Digital Markets Act. With a global presence and a focus on consent‑led marketing, Usercentrics uniquely combines large‑scale data protection with actionable insights for marketers worldwide.
Job Description
Usercentrics is a global leader in data privacy and privacy-led marketing solutions. The IT Support Specialist is responsible for providing technical support to employees across remote and global locations, managing IT infrastructure, and participating in the documentation of IT processes.
Requirements
- Experience in 1st/2nd level IT support
- Experience in providing support on modern SaaS Cloud tools such as Google Workspace
- 3+ years experience in a similar role, ideally in a fast growing international environment or studies in a similar field
- Good experience in supporting MacOS and Windows
- Good listening skills
- Ability to learn new technologies quickly
- Understanding of SLAs and ensuring ticket closures within defined SLAs.
- Excellent sense of service and your always positive spirit
- Very organized and can manage priorities
Benefits
- Development budget for every employee
- Job-related language courses
- Hybrid working policy with the option to take a workcation
- Online yoga sessions
- Access to the Headspace app
- Events: team buildings, happy hours, parties/get-togethers, and occasional company-covered breakfasts or lunches
- Gifts: we celebrate life and work milestones at UC
- Snacks, fruit, coffee, and drinks in the office
