Collection Specialist (m/f/d)
Usercentrics GmbHCapital City of Prague, Prague, Czechia
Posted October 22, 2025
Full Time
About the Company
Usercentrics is a leading provider of Privacy-Led Marketing solutions, offering intuitive consent and preference management tools for web, apps, and connected devices. Trusted by over 500,000 global customers including Daimler, ING Diba, and Santander, their platform handles 6.6 billion user consents monthly across 2.2 million websites and apps. With a focus on GDPR, CCPA, LGPD, and other privacy regulations, Usercentrics empowers businesses to build trust, transparency, and compliance while respecting user choices.
Job Description
Usercentrics is a leading data privacy solutions provider seeking a motivated Collection Specialist. The role involves managing debt collection for customer accounts, maintaining good relationships with partners, responding to inquiries, and ensuring compliance. The ideal candidate will be organized, proactive, and passionate about customer service.
Requirements
- Managing debt collection for assigned entities within Usercentrics
- Maintaining good relationships & cooperation with partners
- Monitoring the AR aging and bad debts of assigned entities
- Ensuring compliance of company policies and procedures
- Proactive in anticipating service/customer needs
- Collaborating within the accounting and customer support/service department
- Suggesting continuous improvement ideas
Benefits
- Personal development budget
- Language courses
- Flexible working hours
- Hybrid working
- Workcations
- Well-being initiatives
