Guest Support Specialist - Overnight & Weekends - Part Time

Join UPSTREET as a Guest Support Specialist and provide exceptional customer service to guests. Responsibilities include responding to inquiries, resolving guest concerns, and ensuring a safe and comfortable stay.

Requirements

• Recent university graduates and senior students in relevant fields.
• 1+ years of experience in customer support or hospitality is a plus, but not mandatory.
• Strong communication capabilities, fluent in English; additional languages are a bonus.
• Flexibility to adapt in a fast-paced environment with a genuine willingness to assist guests.
• Tech-savvy nature with the ability to troubleshoot minor issues.
• Availability to work overnight shifts and some weekends, based on a rotating schedule.
• Proficiency in Microsoft Office Suite and comfortable using technology
• Strong organizational and time management skills.

Benefits

• A competitive compensation package based on experience, reflecting the role's unique hours.
• MacBook
• Performance Bonus