Experience Specialist; NewStart/Addiction Medicine; 0.7FTE; Day Shift

The Experience Specialist is responsible for accurately capturing and maintaining patient registration data, querying databases, and completing insurance verification for outpatient services at UnityPoint Health - Meriter clinics.

Requirements

• High School or Vocational School graduate
• Ability to demonstrate strong customer service skills
• Ability to effectively enter information into a variety of computer programs
• Ability to understand and apply guidelines, policies and procedures
• Ability to interact effectively with physicians, health care team members, individuals and members of their support systems
• Ability to communicate effectively with people of diverse professional, education and lifestyle backgrounds
• Writes, reads, comprehends and speaks fluent English
• Multicultural sensitivity
• Microsoft Office – basic computer skills
• Customer/patient focused
• Critical thinking skills using independent judgment in making

Benefits

• Paid time off
• Parental leave
• 401K matching
• Dental and health insurance
• Paid holidays
• Short and long-term disability
• Pet insurance