Client Onboarding & Training Specialist
United Field Services, Inc.Pasay, Philippines
Posted August 13, 2025
Full Time
About the Company
United Field Services, Inc. (United FS) is an assorted and experienced provider of mortgage filed services. Our industry-leading solutions support the entire portfolio life cycle, from REO Property Preservation, construction to rental renovation, notary and title abstracting. We offer services that stabilize neighborhoods and ensure that managed properties comply with all local, state, and federal agency requirements. United FS's focus on the relationships between lenders, owners, and contractors provides the benefit of trusted and vetted partnerships that are executed with total trust and integrity on an ongoing basis. We only work with the best vendors who share our values for excellence in execution and service. Our advanced information technology provides a competitive advantage to prepare for servicing loans in a variety of different states. We strive to always meet aggressive timelines and make sure that each and every property that we service is secure, free of any code violations, and fully compliant with all applicable laws. Our outstanding customer service as well as our technological capabilities give us the ability to offer comprehensive solutions and quick turnaround times.
Job Description
We are seeking a highly organized Client Onboarding & Training Specialist to guide new clients through the onboarding process and ensure they are successfully set up with our platform. This role involves providing training, customizing sessions, creating resources, and monitoring client activity. The specialist will build strong relationships and address any concerns during onboarding.
Requirements
- 2+ years in a client-facing role (onboarding, account management, or training)
- Strong communication skills (written and verbal)
- Proficiency with web-based platforms and Zoom
- Highly organized and able to manage multiple projects
- Experience in property management, real estate, or service industries is a plus
Benefits
- Competitive base salary + performance bonus
- Comprehensive training on our services and platform
- Growth opportunities
- Supportive and collaborative work environment
