Application Support Analyst

Provide second-level technical support for applications, handle escalated incidents, troubleshoot issues in MySQL, Oracle, PostgreSQL databases, administer UNIX/Linux environments, configure and troubleshoot Cloud AWS services, collaborate with development teams, and implement IT Service Management processes.

Requirements

• Minimum 2 years of working experience with Rest API services
• Minimum 2 years of working experience with Java frameworks such as (J2EE EJB, Spring, Microservices)
• Minimum 3 years of working experience with microservices framework and containers
• Working experience with AWS Cloud
• Minimum 2 years of experience in application support, with a strong command of Java, SQL, MySQL, Oracle, and PostgreSQL databases.
• Proficiency in UNIX/Linux operating systems, including shell scripting (e.g., Bash) for automation and system administration tasks.
• Solid understanding of Cloud AWS services and their application in a business environment, with hands-on experience in configuration and troubleshooting.
• Knowledge of IT Service Management (ITSM) frameworks and practices, such as ITIL.

Benefits

• Health insurance
• Retirement plan
• Paid time off