Senior Claims Specialist

The Senior Claims Specialist investigates, evaluates, and resolves cargo loss or damage claims. The role requires sound judgment, strong analytical skills, and the ability to navigate challenging conversations. You’ll work closely with customers, agents, partners, and internal teams to ensure claims are resolved fairly, efficiently, and in compliance with policies, contracts, and federal regulations.

Requirements

• Bachelor’s degree in a related field or equivalent experience
• 2–3 years of relevant experience
• 2+ years of experience in a claims adjusting role
• Experience reviewing documentation, determining liability, and negotiating fair outcomes

Benefits

• Medical, dental, and vision insurance
• 401(k) with company match
• Paid time off
• Paid holidays
• Paid parental leave
• Tuition reimbursement
• Employee assistance program and wellness resources