Customer Account Manager is responsible for managing a group of Elavon's base customers in the UK geography. The role aims to deliver revenue growth through upselling and cross-selling existing products and services. The successful candidate will also ensure new customers are welcomed to the organization and each customer has an account management plan to increase product penetration and customer longevity.
Requirements
- At least 1 year's experience in a customer account management role in a sales-driven environment
- Evidence of consistently hitting and overachieving revenue targets
- Ability to prioritize and manage a large portfolio with a strong focus on retention and growing your book of business
- Excellent time management and organizational skills
- Proven ability to develop and maintain relationships at all levels of a company
- Broad commercial and financial acumen and awareness of issues involved in negotiating and has ability to negotiate logically and constructively
- An influential and highly effective communicator (verbal/non-verbal/written) with strong interpersonal skills
- A team player able to work and support colleagues across a multinational organization
- A willingness to accept change and the ability to maintain effectiveness in a changing environment
- Strong relationship building and influencing skills
- Interested in learning about the Elavon business and has a general 'can-do' attitude
Benefits
- Market-competitive compensation package
- Performance-based incentives
- Inclusive equitable benefits
- Continuous development opportunities
- Employee recognition programs
