Conversational AI Designer

At TTEC Digital, we're seeking a Conversational AI Designer to define, design, and refine frictionless end-to-end service and support experiences across voice and digital channels using AI and Gen AI technology.

Requirements

• 5+ years of experience in conversational design, ideally in fast-paced environments
• Hands-on experience with one or more of Google Dialogflow, Amazon Lex, Tensorflow, IBM Watson, AWS AI APIs, or Microsoft Bot Framework
• Familiarity with Gen AI design (prompt engineering, chaining, etc)
• Strong grasp of NLP fundamentals and machine learning concepts
• Excellent communication, time management, and leadership skills; flexible and adaptable team player; and resourceful in delivering high-quality work

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Visa Sponsorship
• Four Day Work Week
• Generous Parental Leave
• Tuition Reimbursement
• Relocation Assistance