Commercial Refrigeration Field Service Technician

The Commercial Refrigeration Field Service Technician is responsible for developing and maintaining technical resources in the assigned territory, leading technical service functions, assisting territory sales staff, and improving the service network. The role involves troubleshooting, report writing, and liaisoning with world headquarters.

Requirements

• File reports to update the Service Manager of concerns and work required.
• Lead all technical service functions.
• Work with sales staff for technical support and issue resolution.
• Present Field Service training.
• Act as a liaison between the territory and headquarters.
• Improve service network through sales & additions/deletions.
• Troubleshoot technical problems with repeat service.
• Travel to company headquarters for training.
• Must be able to travel to all territories and headquarters.