Technical Writer Intern – Platform Operations
Trax TechnologiesCebu City, Philippines
Posted February 2, 2026
Full Time
About the Company
Trax Technologies specializes in AI‑driven supply‑chain spend management and compliance, helping global enterprises optimize transportation and logistics costs. Leveraging more than 25 years of invoice and compliance data, the company delivers advanced analytics, anomaly detection, and decision‑support tools across all transportation modes. Its portfolio includes transportation spend analytics, freight audit and payment, rate management, and end‑to‑end visibility solutions that consistently yield 5‑7% annual savings for clients. With a worldwide presence and high‑touch customer support, Trax combines deep data expertise with innovative technology to create measurable value for large enterprises.
Job Description
We're looking for a detail-driven and organized Technical Writer Intern to support the Platform Operations team by improving knowledge capture, structuring, and sharing through documentation, refinements, and content libraries.
Requirements
- Strong organizational and written communication skills
- High attention to detail and a methodical approach to structuring content
- Ability to work independently and proactively in a technical environment
Benefits
- Professional experience in a real-world tech operations setting
- Exposure to platform operations and how L1/L2 teams manage support at scale
- Mentorship and collaboration with engineers, support specialists, and operations leads
