Technical Support Analyst - French Speaking

This technical support analyst role focuses on resolving customer issues with high quality and efficiency, leveraging strong communication and problem-solving skills. The role is customer-focused and involves diagnosing problems, escalating issues, and ensuring accurate and timely support.

Requirements

• At least high school diploma
• Proven working experience in BPO and/or Customer Service environment
• Excellent French and English language skills
• Strong knowledge of Microsoft Office products

Benefits

• Competitive salary and benefits (incl. cafeteria)
• Paid onboarding and continuous learning
• Supportive, multilingual team environment
• Career growth opportunities
• Modern office space and tools