Portuguese-Speaking Customer Success Specialist

This Customer Success Specialist role involves directly interacting with customers to ensure they are realizing the value of our products and services. Responsibilities include managing customer relationships, identifying growth opportunities, resolving issues, and collaborating with global teams. The position requires a customer-centric mindset and strong communication skills in English and Portuguese.

Requirements

• Understand and drive customer success goals
• Monitor customer performance and uncover opportunities for growth
• Assist with billing, administration, and customer inquiries
• Collaborate globally with internal teams
• Provide accurate and reliable information about products and solutions
• Excellent English and Portuguese communication skills
• Good command of written and spoken English
• Organizational and structured approach

Benefits

• Competitive salary
• Team building and free time activities
• Modern office environment