Italian-Speaking Customer Solutions Specialist

Transcosmos is seeking a passionate and skilled Customer Solutions Specialist fluent in both English and Italian to handle customer inquiries, troubleshoot technical issues, and provide excellent support. This remote role requires proactive communication, problem-solving, and a customer-first approach within Hungary. The role focuses on assisting customers and ensuring high-quality interactions.

Requirements

• Strong knowledge of Microsoft Office applications
• Experience with CRM software
• Excellent communication skills (English & Italian)
• High school diploma or equivalent
• Proven track record demonstrating skills outlined in requirements
• Customer-first mindset and passion for helping people

Benefits

• Competitive salary
• Cafeteria
• Team building and free time activities
• Modern office environment