German Speaking Technical Support Analyst
transcosmos (TCIS)Hungary
Posted September 11, 2023
Full Time
About the Company
transcosmos (TCIS) excels in providing comprehensive outsourced IT and customer support solutions on a global scale.
Job Description
transcosmos Europe is seeking a German-speaking Technical Support Analyst to join their support team in Debrecen, Hungary. The role involves providing technical assistance to customers through phone, chat, and email, troubleshooting issues related to hardware, software, and connectivity, and guiding users through product setup and features. This is a full-time, on-site position focused on supporting innovative consumer tech companies.
Requirements
- Strong German (C1) and good English (B2) communication skills
- Clear and friendly communication
- Basic PC skills (Microsoft Office or similar tools)
- Calm, solution-focused approach
- Willingness to learn and grow
- Curious mindset and interest in tech
- Interest in smart consumer tech and eco-friendly solutions
Benefits
- Full-time, stable position
- Paid training
- Competitive salary
- Cafeteria benefit package
- Friendly team environment
- Development and career growth opportunities