This position is responsible for enrolling & completing the training course Level 1 provided by Petsense, “Paragon,” in preparation for a career in grooming and/or bathing. The trainee will learn various duties such as safe pet handling, bathing, nail trimming, ear cleaning, and customer service skills.
Requirements
- Maintain regular and predictable attendance.
- Work scheduled shifts and have the ability to work varied hours, days, nights, weekends and overtime as dictated by business needs.
- Take the initiative to support selling initiatives (TEAM): Thank the Customer, Engage with the customer and/or pet, Advise products or services, Make it Memorable
- Successfully enroll & complete the Paragon training for Level 1 (Groom Tech) by the required timeline of five weeks.
- Bathing, Drying, Brushing and Combing all coat types
- Nail Trimming
- Ear Cleaning
- Preparatory Hair Trimming
- Basic Clipper Techniques
- Basic Finishing Techniques
- Customer Service Skills
- Demonstrating Professionalism
- Equipment Handling and Maintenance
- Ensures the safety and well-being of animals
- Inspects animals for external signs of parasites, disease or injury and reports findings to pet owners.
- Practice Safety and Sanitization protocols
- Sanitizes and maintains upkeep of all grooming tools and equipment to eliminates injury and spread of diseases to other pet clients.
- Assists in generating business by calling existing and new customers, scheduling appointments, follow-up phone calls and reminders to customers, and verifying vaccinations.
- Maintains records of all pet clients to include services provided and vaccination records.
- Operate computer as needed.
- Recovery of store, if needed.
- Ensure the safety and well-being of live animals. Sanitize and maintain holding tanks and care for live animals as required
- Complete all documentation associated with any of the above job duties
Benefits
- company-paid life and disability insurance
- paid parental leave
- tuition reimbursement
- family planning resources such as adoption and surrogacy assistance
- paid medical, dental, and vision coverage
- access to a broad range of rewards
