Dir, Digital Business & Site Operations
Tractor SupplyBrentwood, Tennessee, United States
Posted January 25, 2026
Full Time
About the Company
Tractor Supply and Petsense by Tractor Supply is a market-leading retailer with a comprehensive and accessible total reward package for its Team Members.
Job Description
The Director, Digital Business & Site Operations will be the operational backbone of TSC's digital commerce ecosystem, ensuring seamless customer experiences while driving business growth and operational efficiency. This role combines strategic digital platform leadership with hands-on business operations management.
Requirements
- 8-10 years of progressive experience in digital operations, eCommerce management, or omnichannel platform leadership
- Proven track record managing complex operational challenges at scale ($500M+ revenue preferred)
- Experience building and leading cross-functional teams of 15+ professionals
- Demonstrated experience with vendor management, team leadership, and cross-functional coordination
- Background in both technical/site operations and business operations in retail environments
Benefits
- Company-paid life and disability insurance
- Paid parental leave
- Tuition reimbursement
- Family planning resources such as adoption and surrogacy assistance