The Assistant Store Manager is responsible for proficiency in all areas of a specialty retail farm and ranch store, delivering a Legendary Customer Experience, providing leadership and direction to the store team, and performing operational activities throughout the store.
Requirements
- Maintain regular and predictable attendance.
- Work scheduled shifts, and have the ability to work varied hours, days, nights, weekends, and overtime, as dictated by business needs.
- Uphold and promote a safe and productive work environment by following and enforcing policies and procedures.
- Deliver on our promise of Legendary Customer Service through GURA: Greet the Customer, Uncover Customer's Needs & Wants, Recommend Product Solutions, Ask to Add Value & Appreciate the Customer.
- Assist Store Manager in Store Operations including: driving sales and profit, customer loyalty, planning, prioritization, and delegating of daily tasks.
- Support Store Manager in Team Member counseling, hiring/staffing decisions, scheduling, Team Member training including product knowledge development, appropriate application of policies and procedures and encouragement of continuous learning, and maintaining a productive work environment.
- Perform Opening/Closing procedures.
- Transport and make deposits to the bank.
- Resolve customer complaints/issues and ensure the customer has a positive shopping experience.
- Ensure the customer has a Legendary shopping experience that differentiates from the competition.
- Champion the Customer Experience in the store and execute the role of the GURA Sales Leader.
- Lead freight movement, and support merchandising initiatives, feed management, and inventory control.
- Operate cash register/computer.
- Supervise cash handling procedures.
- Adhere to loss prevention standards and respond to any alarm calls as needed.
- Operate Forklift and Baler.
- Ensure the safety and well-being of birds. Sanitize and maintain poultry holding tanks and care for birds as required.
- Assist customers with loading purchases.
- Complete all documentation associated with any of the above job duties.
- Obtain license or certifications as needed by the business.
- May be required to perform other duties as assigned.
Benefits
- Company-paid life and disability insurance
- Paid parental leave
- Tuition reimbursement
- Family planning resources such as adoption and surrogacy assistance
