We're looking for a Field Application Engineer to join our Developer Experience team. As a Field Application Engineer, you'll remove friction for developers using Toradex solutions, provide technical support and guidance, and help translate complex technical concepts into clear and actionable guidance.
Requirements
- Provide technical support and guidance to developers integrating Toradex System on Modules (SoMs) into their products.
- Create and maintain technical documentation and articles to ensure developers can easily solve issues and implement solutions independently.
- Contribute to building the leading self-service support experience in the embedded computing industry through high-quality documentation, community interaction, AI-assisted support, and automation.
- Help translate complex technical concepts into clear and actionable guidance for developers and engineers using Toradex hardware and software.
- Serve as a key stakeholder in the overall user experience of Toradex products — providing feedback to internal engineering teams based on customer challenges and use cases.
- Interact directly with customers through email, the Toradex Community Forum, and other support channels, helping resolve technical issues efficiently.
- Identify recurring customer pain points and proactively update documentation or examples to reduce future support load.
- Help promote and demonstrate Toradex solutions through webinars, blogs, and developer-focused technical content.
Benefits
- Agile and inter-cultural work environment
- Working with latest IoT computer technology in an international environment
- Participation in defining processes and your working environment
- Contemporary employment conditions, modern office space and a flexible working environment
- Opportunities for your personal development
- Meal allowance (flash card)
- Health and dental care
- Flexible working hours
- Parking space
- Anniversary day off