Tonkean is a customizable process experience platform that enables employees to automate low-value tasks and focus on high-value tasks. As an Implementation Engineer, you will build and configure workflows based on designs created by the Implementation Architect, with collaborative consultation from you. The role requires strong troubleshooting, creative problem-solving, and a passion for building scalable automation and custom applications.
Requirements
- 4+ years in implementation, solutions engineering, or platform configuration roles
- Deep understanding of no-code/low-code platforms, APIs, and enterprise systems
- Strong troubleshooting skills; comfortable solving novel technical challenges
- Experience implementing SaaS solutions in complex environments
- Experience running projects where the roadmap/checklist is not out-of-the-box templatized and will vary for every client's custom situation
- Familiarity with CRUD operations, webhooks, JSON, and basic scripting logic
- Comfortable working cross-functionally with product, customer success, and design teams
- Startup mindset with the ability to build scalable processes in a fast-paced environment
- Confidence in demoing built solutions and communicating how and why certain configuration steps were taken
Benefits
- Competitive compensation & equity package
- Tonkean provides each employee with a new MacBook Pro
- Generous Paid Time Off
- 401k Matching
- Retirement Plan