Platform Engineering Manager (Remote - US PT/MT/ET)

At TixTrack, we support our clients by creating superior ticketing solutions for performing arts and cultural institutions through a combination of modern technology, beautifully simple design, and the art of listening. We are a small, but growing team of hardworking, highly motivated individuals. Our core product, Nliven, is a real-time platform that helps venues manage ticket sales efficiently while creating a more engaging buying experience for customers.

Requirements

• 7+ years of experience in software or systems engineering
• 3+ years in a leadership role managing platform, DevOps, or SRE teams
• Deep understanding of cloud technologies (preferably Azure)
• Hands-on experience with Infrastructure as Code (IaC), such as Terraform or CloudFormation
• Strong knowledge of DevOps principles, including CI/CD, automated testing, and configuration management
• Proven ability to build and scale high-performance, highly available platforms
• Experience with SRE principles and practices, including monitoring, alerting, and incident management

Benefits

• 100% paid medical, dental and vision benefits for employee and dependents
• Company-paid life insurance
• Traditional and Roth 401k plans
• Paid parental leave
• Learning & development opportunities with company reimbursement for eligible educational expenses
• Working abroad opportunities
• Volunteer days off
• Flexible scheduling
• Up to $300 reimbursement for initial equipment to set up hybrid work environment
• Generous PTO and holiday schedule