Evaluation and Investigation Quality Assurance Analyst – Evaluation and Investigation – Thailand

Evaluation and Investigation Quality Assurance Analyst will perform daily operational tasks, quality inspection, policy and process optimization, queue assignment, and handling escalations of the labelling project. The role also involves working closely with project stakeholders and vendors, performing daily audits on internal systems, and providing analysis of errors and feedback to respective teams. Additionally, the role requires localizing policy guidelines, designing training schedules, and delivering process/product/policy training to new joiners.

Requirements

• Bachelor and above degree
• Excellent skills in Thai and English as a working language
• Strong ability to learn and understand
• Ability to work in a high tempo environment, adapt, respond to day-to-day challenges of the role
• Resilience and commitment to self-care to manage the emotional demands of the role