Automation Project Manager - Trust and Safety

The Automation Team is seeking a talented Program Manager to oversee the end-to-end management of automation initiatives, formulating and implementing operational processes to support automation launches, conducting deep-dive analyses, and rolling out new tools to maximize productivity and enhance moderation quality.

Requirements

• Develop and manage operational roadmaps for automation initiatives
• Perform data analysis on model performance
• Define program objectives, scope, and success criteria
• Establish robust monitoring mechanisms for AI tools
• Maintain clear communication channels with stakeholders
• Accurately assess the urgency of issues and escalate them

Benefits

• Full time position
• Competitive salary and benefits
• Opportunity to work with a fast-paced, international team