This role is generally responsible for the non-clinical aspects of the daily operations of a medical practice and for ensuring best business practices for the office.
Requirements
- Minimum of 2-3 years in a medical office setting
- 2 - 3 years in a supervisory or management position
- Knowledge of business and accounting processes usually obtained from an Associates or Bachelor's degree in Business Administration, Accounting, or Health Care Administration
- Knowledge and experience in all aspects of billing
- Knowledge of regulations related to Medicare, Medicaid, and commercial insurance
- Human resources experience in hiring, supervision, and performance reviews
- Knowledge of HIPAA and labor law
- Strong customer service skills
- Skill in writing policies and procedures
- Skill in using healthcare software and computer systems
- Knowledge of maintaining supplies and equipment for the medical setting
- Multitasking and problem-solving skills
- Professional communication and presentation skills, including face-to-face, email, telephone, and video conference
- Knowledge of continuous process improvement concepts and practices
- Ability to communicate professionally with clinicians, nurses, allied health staff, administrative staff, frontline staff, contractors, governmental agencies, insurance payers, patients, family members of patients, suppliers, and the general public, of all age levels from child to senior citizen
Benefits
- Health insurance
- Retirement plan
- Paid time off
- Vacation time
- Sick leave
- Holiday pay